Shipping Policy

LARS LIFESTYLES RETAIL STORES LLP ("we" and "us") is the operator of www.russiankyzyl.com

By placing an order through this website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

All orders are shipped from our facility in kolkata, India using Shiprocket. Depending on your location, the courier company may vary, and may include, among others, DHL, FedEx, BlueDart, DPD.

SHIPPING WITHIN INDIA

We offer free shipping on products of value above 999 rs.

ORDER & DELIVERY

After placing your order, you will receive a confirmation email from us. We endeavour to dispatch your order within 2-3 working days. Once your order has been dispatched, you will receive an email with a tracking number which you can use to track your order on the website of the relevant courier company. We will take all required steps to ensure shipment delays are kept to a minimum.

To ensure successful delivery, please provide a complete and accurate address, including any necessary special instructions and where someone will be available to receive the order. If an incorrect or incomplete address or phone number is provided, we cannot be held responsible for loss of shipment due to incorrect details provided by you. Please note that we are unable to schedule deliveries without a valid address and phone number.

Deliveries will take place between Monday-Friday (except on national holidays), and 2 delivery attempts will be made before packages are returned to us. Wherever possible and upon our discretion, additional fees may be applicable for further delivery attempts, or for any change of address after the delivery has been scheduled and you have received your tracking number. Your product will be delivered within 2 to 7 working days from the date of dispatch.